Last Updated: 23/07/2025
Welcome to Galileo’s Gadgets. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website https://galileosgadgets.com/ (the “Service”) operated by Galileo’s Gadgets (“us”, “we”, or “our”).
By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, please do not access the Service.
1. Overview
Galileo’s Gadgets is a New Zealand-based e-commerce store operating under a dropshipping model. Our products are primarily shipped from China, although our operational base is located in Hawke’s Bay, New Zealand. We serve customers worldwide, subject to shipping restrictions.
2. Shipping Policy
We offer international shipping to most countries, excluding the following regions and territories:
- Antarctica
- Bouvet Island
- British Indian Ocean Territory
- China
- Clipperton Island
- Cuba
- French Southern and Antarctic Lands
- Heard Island and McDonald Islands
- Iran
- Isle of Man
- Johnston Atoll
- Kingman Reef
- Midway Islands
- Navassa Island
- North Korea
- Pitcairn Islands
- Sint Eustatius
- Svalbard
- Sudan
- Syria
- Tokelau
- Wake Island
- Western Sahara
Note: Certain items may be subject to additional shipping restrictions depending on the destination country.
Estimated Delivery Time: 15–45 business days. Shipping times may vary based on the country of destination and external factors beyond our control (e.g., customs delays, carrier availability, local regulations).
3. Returns and Refunds
We do not accept returns.
Refunds will only be issued under the following condition:
- Valid proof is provided that the item did not arrive at the specified shipping address.
We reserve the right to assess the validity of any refund request and are not obligated to issue refunds where we determine, in good faith, that the product was delivered or the claim lacks sufficient supporting evidence.
4. Payment Methods
We accept the following forms of payment:
- Credit Card (Visa, Mastercard, etc.)
- PayPal
All payments are securely processed through third-party payment gateways. We do not store or handle your payment credentials directly.
5. Product Availability and Descriptions
All product descriptions, prices, and availability are subject to change at any time without notice. While we strive for accuracy, we do not guarantee that product descriptions or other content on the site is complete, current, or error-free.
Certain products may be subject to special terms, including unique delivery times or supplier-specific restrictions.
6. Third-Party Suppliers
We work with various third-party suppliers and fulfillment partners to source and deliver products. By purchasing from our store, you acknowledge and agree that your order may be fulfilled and shipped by a third party on our behalf.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Galileo’s Gadgets shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to:
- The use of or inability to use the website;
- Delays in delivery;
- Errors or omissions in product descriptions;
- Loss or damage incurred from third-party links or suppliers.
8. Warranty Disclaimer
All products are sold as-is and without any warranty. We do not provide guarantees, whether express or implied, regarding the durability, accuracy, or fitness of any product for a particular purpose.
9. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
We reserve the right to terminate or suspend your account at any time, without notice, for any breach of these Terms.
10. Privacy
Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy, which outlines how we collect, use, store, and share your data.
By using this site, you consent to the collection and use of information as described in our Privacy Policy.
11. Intellectual Property
All content, branding, logos, designs, text, graphics, and images on this website are the intellectual property of Galileo’s Gadgets or its content suppliers and are protected by applicable copyright and trademark laws.
Unauthorized use or reproduction of any part of the website is strictly prohibited.
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.
13. Amendments
We reserve the right to modify or replace these Terms at any time. Any changes will be posted on this page with an updated revision date.
Continued use of the Service after any such changes constitutes your acceptance of the new Terms.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: contact@galileosgadgets.com
📍 Address: 4 Palliser Place, Hawke’s Bay, New Zealand